About Us

Payment is a simple process with us! We accept all types of payments, although we prefer electronic means. It is a safer way for you and our team.

You can pay with Zelle, Venmo, credit card, or personal check, just remember that fees and taxes may apply. Payments are due immediately after work is completed.

Not necessarily! It depends on you. Most of the time our clients are not at home. Some prefer to give us a key, while others leave it in a safe place or provide us with garage and/or alarm system codes to enter their home and do the job.

In the event that you choose to give us a key, rest assured, we will be very responsible with them, but we are not responsible for hidden keys around the property.

Offering easy access to your home on cleaning day is extremely important to us.

No, we take care of that! We have all the cleaning supplies and equipment, so don't worry about that!

We use high-quality and safe products.

Also, if you want, you can make any special requests regarding the products.

Yes, we can do it too! We change the sheets if our clients provide clean sheets to our team. All we ask them is to put clean sheets on the bed.

Yes, we offer laundry services as an additional job, contact us to find out more.

Doing the dishes is not considered part of regular cleaning, but we will be happy to help load the dishwasher if it is empty.

Remember that charges for washing dishes by hand may apply.

One fact about our teams is that they love all pets. As long as your animals feel comfortable with us, we have no problem working alongside them.

You can be sure that our teams enjoy spending time with your lovely pets.

Sure, tipping is not necessary but is greatly appreciated by each member of our team. If you were satisfied with the service, you can either tip them directly or add it to your payment and the tip will be split amongst your team.

We ask that any special requests or instructions be made in our office, as any additional work must be scheduled prior to cleaning day.

Communication is really very important to us. We're in constant contact with our team throughout the business day, so you can call or text us at any time and we'll send you your message.

Definitely! Each member of our team receives intensive training from one of our housekeeping managers before taking on the job themselves. Another important aspect is that the training continues as we learn about new products and methods.

We are very understanding and understand that sometimes there are unpredictable situations, so don't worry if you need to change or cancel your cleaning day.

Please contact us as soon as possible to make any changes, we will do everything in our power to facilitate the rescheduling. If it is with 24 hours notice, even better!

We will provide you with an estimated arrival time of two hours. If the team is late, you will receive a text or call from us.

We strive to have the same team clean your home at every visit. Occasionally there may be a change in a team member due to illness, vacation, or personnel changes. But rest assured, since we work in teams of two, there will always be someone who knows your home.

Your satisfaction with our service is very important to us, which is why we back all of our work with a 100% Satisfaction Guarantee. If you're not happy with any area we've cleaned, give us a call within 24 hours and we'll come back and clean it again at no additional cost.

It is not necessary at all! The truth is, we want you to keep us because you love our service.

You can cancel at any time, just let us know in advance to add another job for our teams

For the efficiency and agility of our service, we ask that you collect clothes, toys, and other household items that are out of place before our visit so that we can concentrate on the actual cleaning. If you don't manage to pick them up sooner, we are happy to help with that. However, please remember that if we need more time to finish the job, we may have to charge for it.

For the efficiency and agility of our service, we ask that you collect clothes, toys, and other household items that are out of place before our visit so that we can concentrate on the actual cleaning. If you don't manage to pick them up sooner, we are happy to help with that. However, please remember that if we need more time to finish the job, we may have to charge for it.

Our teams work hard and very carefully, but accidents happen.

Teams are trained to report all damage to the office immediately and we will contact you immediately to discuss repairs, replacement, or refund.

In addition, we ask that you help us prevent accidents from happening, so please ensure any valuables.

Yes, we are licensed and bonded insured.

We will provide a copy of the insurance upon request.